One hundred officers and staff who are working as tourism agents participated in a training course on hospitality strengthening on Feb. 8.
The training course was organised by the Angkor Training Centre and Angkor Tourism Development Department of APSARA National Authority at the Angkor Conference Hall.
According to the authority’s news release, the training course is aimed to provide the right skills to the tourism agents of the APSARA National Authority, both warm welcoming and providing good services in the process of managing the Angkor site to contribute to the value of the heritage of Angkor as a world heritage site.
H.E. Long Kosal, Deputy Director General of the APSARA National Authority, who chaired the event, said the hospitality training course is very important for the officers and tourism agents of the APSARA National Authority who are providing tourism services with consideration of both the quality of services and the impact of tourists on ancient temples.
"We have to improve our capabilities to ensure that tourists visiting Angkor have the best experience and the least impact on the Angkor site," he stressed.
The APSARA National Authority always pays attention to the training of various skills to the officers and staff to develop their capacity and knowledge, H.E. Long Kosal added.
The training focused on four topics, including Hospitality for tourism agents, Regulations for visiting temples in Angkor site, Solving the challenges at the temples, and Improve English skills for professional use.
Source: Agency Kampuchea Press